Overview

Easy to use, no training required - the digital customer platform
supports all employees, departments and customers alike.
You too can discover the benefits for your company.

Corporate Identity

Your corporate identity thought through
from start to finish.

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Asset Management

Your assets, machines and systems always at a glance

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Asset catalog

Sell as if you were at your flagship trade show
every day. Digital sales for more revenue and margin.

Learn more

Account administration

Customer management, easier than ever

Learn more

Digital twin

One viewer for all digital twin needs

Learn more

Connectivity

Data engineering

Learn more

Corporate Identity

Your corporate identity thought through
from start to finish.

Terms and wordings

Desktop app

Mobile apps

Adapt individual (technical) terms and wording in just a few seconds to reflect the language usage of your company and industry. Increase customer and employee loyalty.

Install the digital customer platform on Windows, Mac and Linux computers. Your customers will always have your digital customer platform at hand on the computer of their choice.

Install the digital customer platform on any iOS (iPhone) and Android (e.g. Samsung) smartphone as a native app. The logo and the name of the app always reflect the stored CI.

Asset Management

Your assets, machines and systems always at a glance

Overview of all assets (panel, map, list)

Metadata

Documents

Dashboards and KPIs

Real time data streams

A central overview via panel, map (geo location) and list for all assets. Visualize all assets across all customers or per individual customer accounts and sub-accounts.

Store all relevant data directly with each asset. Examples are contact persons and contact information per asset, GPS positions, the most important statuses and key performance indicators (KPIs) as well as parts lists.

Store all relevant information directly to the asset. This includes contracts (purchase contract, service contract), instructions for repairs and service, maintenance documents, spare parts lists, general terms and conditions and much more.

Dashboards and key performance indicators (KPIs) can be easily defined and mapped per asset. These can be saved as templates and reused. KPIs can also be defined independently via formulas and algorithms.

All data streams are mapped completely transparently. Your end customers can be sure that only the data that appears in the platform is read out.

Asset catalog

Sell as if you were at your flagship trade show
every day. Digital sales for more revenue and margin.

Data quality

digital showroom

Digital salesroom

Augmented Reality (AR)

Total product portfolio

Every employee is intrinsically incentivized to keep the template data up to date, as you need it at every trade show and during every (digital) sales call with customers and partners.

Map the digital showroom in a virtual world. This can be your virtual location (e.g. main building) or an existing building (point cloud). Link animation videos if desired.

Assemble complex machines and plants directly in discussion with your customers and thus digitally map the future solution. Then give your customers access to the virtual twin of the plant.

All digital twins can be virtually displayed as an AR model on a smartphone, tablet or computer. With newer smartphone and tablet models, you can place the virtual twins in real size in the room or production hall of your customers.

Map your entire product portfolio as templates in the digital customer platform. Including metadata (contracts, instructions, contact persons), digital twins and sample dashboards.

Account administration

Customer management, easier than ever

Customer accounts and subaccounts

Asset and service overview

Design

Roles management

A central, fine-grained rights management system

Manage all customers in one central interface, including up to 4 sub-account levels. Keep track of all accounts, assets (installed base), provisioned services, costs and data.

Keep track of all your customers' assets (installed base), and rolled out services. Manage all relevant asset templates and services templates and roll them out on customer deals.

Your corporate identity design within 60 seconds. Customize the design of your digital customer platform with your logo, colors and domains.

Create and manage roles according to your ideas and internal language usage. Available for all your customers as well as internal employees.

Across all accounts and roles - Determine which roles and accounts are allowed to see, use, and edit individual features and feature groups.

Digital twin

One viewer for all digital twin needs

Data hotspots and information

Hierarchical mapping

Unique QR code on the asset

Augmented und virtual Reality (AR & VR)

Plug&play digital twins (3D)

Place data hotspots on 2D and 3D models, and link relevant real-time data, contacts, documents, alarms, or even Help Center articles to display the right information at any time.

In addition to the main assets (entire machines and systems), also depict the sub-components such as aggregates (e.g. pumps), logistics modules or automation elements (e.g. robots).

Start a video call directly from the asset for ad-hoc service cases or commissioning, or navigate directly to the asset in the app. For each asset a unique QR code is generated which can be printed or punched.

Use the latest technologies in augmented (AR) and virtual (VR) reality to convince customers of your products during sales calls, trade shows or video appointments.

Easily upload your CAD model, model it and set relevant data points. Standard CAD formats such as .gltf, .glb, .obj and .fbx are supported, as well as .urdf CAD formats for moving digital twins.

Connectivity

Data engineering

SSH connection and logs

Data acquisition via fieldbus, PLCs & sensors

Edge device (gateway) management

Network management

Highest safety standards

Provide your IT experts with all the capabilities to read all logs on the edge device and directly manage all devices via SSH connection.

Whether from the fieldbus, various PLCs or sensors. Capture all data easily with the Autonoma Connectivity Module via guided processes and templates.

Manage your gateways and fleets in one central tool. Including all logs, software containers and active connections.

Whether ports, an automatic or manual network selection up to the backup communication channel - manage the local network directly on the edge device to always be online.

Logos of sercurity certifications (ISO 27001, SOC2 Type2, GDPR Ready)

All communication takes place via MQTT, a secure protocol, as well as TLS 1.3 (highest standard). Additionally, all Edge devices have a certificate management. You can see more info on our security page.

Corporate Identity

Your corporate identity thought through
from start to finish.

Adapt individual (technical) terms and wording in just a few seconds to reflect the language usage of your company and industry. Increase customer and employee loyalty.

Install the digital customer platform on Windows, Mac and Linux computers. Your customers will always have your digital customer platform at hand on the computer of their choice.

Install the digital customer platform on any iOS (iPhone) and Android (e.g. Samsung) smartphone as a native app. The logo and the name of the app always reflect the stored CI.

Asset Management

Your assets, machines and systems always at a glance

A central overview via panel, map (geo location) and list for all assets. Visualize all assets across all customers or per individual customer accounts and sub-accounts.

All data streams are mapped completely transparently. Your end customers can be sure that only the data that appears in the platform is read out.

Asset catalog

Sell as if you were at your flagship trade show
every day. Digital sales for more revenue and margin.

Every employee is intrinsically incentivized to keep the template data up to date, as you need it at every trade show and during every (digital) sales call with customers and partners.

Map the digital showroom in a virtual world. This can be your virtual location (e.g. main building) or an existing building (point cloud). Link animation videos if desired.

Assemble complex machines and plants directly in discussion with your customers and thus digitally map the future solution. Then give your customers access to the virtual twin of the plant.

Map your entire product portfolio as templates in the digital customer platform. Including metadata (contracts, instructions, contact persons), digital twins and sample dashboards.

Account administration

Customer management, easier than ever

Manage all customers in one central interface, including up to 4 sub-account levels. Keep track of all accounts, assets (installed base), provisioned services, costs and data.

Keep track of all your customers' assets (installed base), and rolled out services. Manage all relevant asset templates and services templates and roll them out on customer deals.

Your corporate identity design within 60 seconds. Customize the design of your digital customer platform with your logo, colors and domains.

Create and manage roles according to your ideas and internal language usage. Available for all your customers as well as internal employees.

Across all accounts and roles - Determine which roles and accounts are allowed to see, use, and edit individual features and feature groups.

Digital twin

One viewer for all digital twin needs

Place data hotspots on 2D and 3D models, and link relevant real-time data, contacts, documents, alarms, or even Help Center articles to display the right information at any time.

In addition to the main assets (entire machines and systems), also depict the sub-components such as aggregates (e.g. pumps), logistics modules or automation elements (e.g. robots).

Use the latest technologies in augmented (AR) and virtual (VR) reality to convince customers of your products during sales calls, trade shows or video appointments.

Easily upload your CAD model, model it and set relevant data points. Standard CAD formats such as .gltf, .glb, .obj and .fbx are supported, as well as .urdf CAD formats for moving digital twins.

Connectivity

Data engineering

Provide your IT experts with all the capabilities to read all logs on the edge device and directly manage all devices via SSH connection.

Whether from the fieldbus, various PLCs or sensors. Capture all data easily with the Autonoma Connectivity Module via guided processes and templates.

Manage your gateways and fleets in one central tool. Including all logs, software containers and active connections.

Whether ports, an automatic or manual network selection up to the backup communication channel - manage the local network directly on the edge device to always be online.

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Overview

Corporate Identity

Asset Management

Asset catalog

Account administration

Digital twin

Connectivity

Corporate Identity

Asset Management

Asset catalog

Account administration

Digital twin

Connectivity

Corporate Identity

Asset Management

Asset catalog

Account administration

Digital twin

Connectivity

Don’t miss a single update!

Edge module

After-sales module

Sales module

Helpcenter and API