Push-Notifications of the digital customer platform

Raphaela Brückl

12/07/2023

Notifications provide users with real-time alerts, error warnings, tasks, processes, and maintenance reminders. Native integration with Windows, iOS, Android, and Linux ensures that you never miss critical updates.
With the ability to customize notification settings based on specific time sequences, Autonoma enables users to stay informed and engaged during their work hours.

Always stay up to date

Autonoma's digital customer platform sends messages or alerts as push notifications. These can be sent out to all devices registered by the user.

With native push notifications, users can receive instant updates on alerts, errors, processes, tasks, and other important information. Whether it's an informational notification or a time-sensitive alert. You can customize your notification settings and determine which events you want to be notified about. This way you are always up to date and can react immediately to necessary actions or requests.

Customize notifications to fit your schedule

Each user has their own preferences for notifications and individual work hours or shift schedules. Autonoma's digital customer platform allows you to customize push notifications to your needs. With the ability to set specific time sequences, you can choose when to receive notifications during the day or week. This level of customization ensures you receive important information at the most convenient times.

Time Sequences

Seamless integration for an enhanced user experience

Autonoma's native push notifications are seamlessly integrated into the platform and provide a user-friendly experience. When you receive a notification, you can effortlessly access the relevant information with a click. Whether you use the digital customer platform on your desktop, mobile device, or tablet, notifications are delivered consistently to all devices. This keeps you connected no matter where you are. In the platform, all notifications can always be found collected under the bell icon in your menu.

Notifications in App

Efficient problem resolution and process handling

The introduction of native push notifications significantly improves problem resolution times. By immediately notifying users of alerts, errors, or other critical updates, Autonoma ensures that potential issues are resolved promptly. This proactive approach minimizes downtime, improves the user experience, and enables your team to resolve problems efficiently, resulting in higher customer satisfaction and increased operational efficiency.

In addition, process steps for maintenance, repair, and other tasks can be handled efficiently.
In the future, administrators will also get an overview of which notifications have been sent, received, and acknowledged.

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